Terms of Service
Last updated: January 15, 2026
1. Acceptance of Terms
By accessing or using the website operated by Ironclad Ops Academy LLC ("Ironclad Ops," "we," "us," or "our"), you agree to be bound by these Terms of Service. If you do not agree to all of these terms, do not use this website. We reserve the right to modify these terms at any time by posting the revised version on this page with an updated effective date. Your continued use of the website after any such changes constitutes your acceptance of the new terms.
2. Description of Services
Ironclad Ops Academy LLC provides industry-specific professional development courses for system administrators. Our services include live instructor-led training cohorts, hands-on lab exercises, webinars, and related educational materials. This website serves as an informational resource about our services and as a means for prospective clients to contact us. The specific terms governing enrollment in any course or training program will be set forth in a separate agreement between Ironclad Ops and the enrolling organization or individual.
3. Use of Website
You agree to use this website only for lawful purposes and in a manner that does not infringe upon or restrict the use and enjoyment of the website by any third party. Prohibited conduct includes transmitting any material that is unlawful, threatening, abusive, or otherwise objectionable; attempting to gain unauthorized access to any portion of the website or its related systems; using the website to transmit unsolicited commercial communications; and interfering with or disrupting the website or the servers and networks connected to it.
4. Intellectual Property
All content on this website, including text, graphics, logos, icons, images, and the compilation thereof, is the property of Ironclad Ops Academy LLC and is protected by United States and international copyright laws. Our course materials, lab exercises, training methodologies, and assessment frameworks are proprietary and may not be reproduced, distributed, modified, or used for any commercial purpose without our prior written consent. The Ironclad Ops name and logo are trademarks of Ironclad Ops Academy LLC.
5. User Submissions
When you submit information through our contact forms, webinar registration forms, or other means, you grant us a non-exclusive, royalty-free license to use that information for the purpose of responding to your inquiry and providing our services. You represent that any information you submit is accurate and that you have the right to provide it. We will handle all submitted information in accordance with our Privacy Policy.
6. Course Enrollment and Payment
Enrollment in our training courses is subject to availability and acceptance by Ironclad Ops. Course pricing, payment terms, cancellation policies, and refund policies will be specified in the enrollment agreement provided to each client prior to the start of the engagement. We reserve the right to cancel or reschedule any course or webinar at our discretion. In the event of cancellation by us, we will provide a full refund of any fees paid for the cancelled session.
7. Disclaimer of Warranties
This website and all content, materials, and services provided through it are offered on an "as is" and "as available" basis. Ironclad Ops makes no warranties, express or implied, regarding the operation of the website, the accuracy of the information presented, or the results that may be obtained from our training courses. We disclaim all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee that the website will be uninterrupted, secure, or free of errors.
8. Limitation of Liability
To the fullest extent permitted by applicable law, Ironclad Ops Academy LLC, its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of this website or our services. Our total liability to you for any claims arising from the use of this website shall not exceed the amount you have paid us, if any, in the 12 months preceding the claim. Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you.
9. Indemnification
You agree to indemnify, defend, and hold harmless Ironclad Ops Academy LLC, its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorney fees) arising from your use of the website, your violation of these terms, or your violation of any rights of a third party.
10. Third-Party Links
Our website may contain links to third-party websites that are not owned or controlled by Ironclad Ops. We are not responsible for the content, privacy policies, or practices of any third-party websites. The inclusion of any link does not imply endorsement by Ironclad Ops. You acknowledge and agree that we shall not be responsible for any damage or loss caused by the use of or reliance on any content, goods, or services available through third-party websites.
11. Governing Law and Jurisdiction
These Terms of Service shall be governed by and construed in accordance with the laws of the State of Oregon, United States, without regard to its conflict of law principles. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the state and federal courts located in Multnomah County, Oregon. You consent to the personal jurisdiction of such courts and waive any objections to the laying of venue in such courts.
12. Severability
If any provision of these Terms of Service is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid or unenforceable provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving the original intent of the parties.
13. Contact Information
If you have any questions about these Terms of Service, please contact us:
Ironclad Ops Academy LLC
722 NW Davis St, Suite 405
Portland, OR 97209
Email: hello@ironcladops.com
Phone: +1 (503) 461-7238